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PCoIP® Management Console User Manual TER0812002 Issue 5 2

PCoIP Management Console User Manual Definitions DHCP Dynamic Host Configuration Protocol DNS Domain Name System DNS SRV Domain Name System Serv

PCoIP Management Console User Manual Introduction The Teradici PCoIP Management Console (MC) enables administrators to centrally manage a PCoIP depl

PCoIP Management Console User Manual 1 Overview This section describes the components found in a typical PCoIP deployment. It describes some importa

PCoIP Management Console User Manual However, users should avoid changing the configuration settings through the device web interface, especially as

PCoIP Management Console User Manual • All PCoIP devices in a deployment reside on the same network subnet as the MC. In this situation the MC can

PCoIP Management Console User Manual could be related to profiles. The figure shows three groups of devices. Two of the groups share the same profil

PCoIP Management Console User Manual 1.3.2 Fixed Seating The MC allows an administrator to link individual Host and Zero Client devices so that each

PCoIP Management Console User Manual Add the MC DNS SRV Record to the DNS Server To add the MC DNS SRV record to DNS Server in Windows 2003 Server,

PCoIP Management Console User Manual Figure 1-4: DNS Service Location (SRV) Dialog Box 1.3.3.2 PCoIP Management Console DNS-Based Discovery Prefi

PCoIP Management Console User Manual Algorithm Each time a PCoIP device boots it executes the MC DNS-Based Discovery algorithm if the PCoIP MC DNS-B

PCoIP Management Console User Manual Teradici Corporation #101-4621 Canada Way, Burnaby, BC V5G 4X8 Canada p +1 604 451

PCoIP Management Console User Manual ... Attempts 1 to 3 use the domain name from DHCP options 15 string. Failing to contact the MC, the device use

PCoIP Management Console User Manual Figure 1-5: Management Console Manual Device Discovery Feature 1.3.4 AutoConfig Any PCoIP Zero Clients newly

PCoIP Management Console User Manual 4. If the group‘s profile contains a firmware rule then the firmware is applied if it passes the criteria and

PCoIP Management Console User Manual 1.4.30, 1.4.40 0.19-current 0.19-3.3.0 Added the ability to: • ConfigureViewdesktopnametoselect• Ena

PCoIP Management Console User Manual 2 Installation and Setup This section describes how to install and setup the MC. It also describes how to migr

PCoIP Management Console User Manual 2.3 Installing the Management Console using VMware Player 1. The MC is distributed as a VMware virtual machin

PCoIP Management Console User Manual Note: Along the bottom of the window the VMware Player describes how to interact with the VM and how to return

PCoIP Management Console User Manual When a deployment installs a new version of the MC the PCoIP Host and Zero Client devices may loose contact wit

PCoIP Management Console User Manual 3. Section 2.6.2 above lists the settings that will and will not be imported by the new version of the MC when

PCoIP Management Console User Manual 3 Virtual Machine Features The top level menu of the PCoIP Management Console is shown in Figure 3-1. This men

PCoIP Management Console User Manual Revision History Version Date Description 1 April 3, 2009 Initial release 2 August 31, 2009 Updated for r

PCoIP Management Console User Manual If the deployment does not install a MC DNS SRV record the administrators should configure the PCoIP MC DNS-Bas

PCoIP Management Console User Manual broadcast address and domain are optional and can be left blank. After the IP address settings are updated the

PCoIP Management Console User Manual 3.5.1 Backup Database The Backup database to archive command allows an administrator to take a snapshot of the

PCoIP Management Console User Manual 3.8 Halt Virtual Machine To perform a clean shutdown of the MC VM select the Halt virtual machine option on th

PCoIP Management Console User Manual 4 Web Interface The MC web interface is the primary mechanism used by administrators to manage all PCoIP device

PCoIP Management Console User Manual Figure 4-1: Web Interface Security Warning in Firefox Figure 4-2: Web Interface Security Warning in Internet E

PCoIP Management Console User Manual Figure 4-3: Management Console License Agreement After accepting the license agreement the web browser connec

PCoIP Management Console User Manual • Manage the monitoring of device event logs (see section 4.7) • Upload/Download MC database archives (see se

PCoIP Management Console User Manual Figure 4-6: Device Management Web Page 4.2.1 Device Discovery (optional) Section 1.3.3.3 describes the Device

PCoIP Management Console User Manual Figure 4-7: Device Management Legend Box The MC may draw a line between Host and Zero Client devices. The line

PCoIP Management Console User Manual Contents REVISION HISTORY ...

PCoIP Management Console User Manual • Unpeered Host devices are represented by the symbol • Unpeered Zero Client devices are represented by the

PCoIP Management Console User Manual specifies Firmware Version and the user enters the string 1.9 in the Text field the tool displays all devices l

PCoIP Management Console User Manual Figure 4-8: Adding Devices to a Group 4.2.6 Linking Devices Individual Host and Zero Client devices can be li

PCoIP Management Console User Manual Figure 4-9: Peering a Pair of Devices Note: After two devices are linked by the MC the MC updates the Zero C

PCoIP Management Console User Manual 4.2.8 Summary Device Information Administrators can view summary information about each device by clicking on t

PCoIP Management Console User Manual 4.2.8.2 Access Device Details The MC maintains additional device details not shown on the Device Management pa

PCoIP Management Console User Manual Figure 4-12: Zero Client Device Details Web Page 4.2.9.1 Device Configuration and Status The device details we

PCoIP Management Console User Manual • (Empty string) – The parameter is not configured in the device. Some fields such as the Connection Managemen

PCoIP Management Console User Manual Figure 4-13: Device Event Log Web Page 4.3 Group Management The Group Management web page, shown in Figure 4-

PCoIP Management Console User Manual Figure 4-14: Group Management Web Page 4.3.1 Manage Groups The Manage Groups subcategory allows administrators

PCoIP Management Console User Manual 3.1 Refresh Status...

PCoIP Management Console User Manual the View Profile Application Status page with the filter set to this group. Figure 4-14 shows the summary for t

PCoIP Management Console User Manual Figure 4-15: Apply Profile reboot behavior options TER0812002 Issue 5 51

PCoIP Management Console User Manual Figure 4-16: Apply Profile date/time picker 4.3.2 View Profile Application Status The Profile Application Stat

PCoIP Management Console User Manual • firmware scheduled – The MC has scheduled the profile’s selected firmware to be written to the device. • co

PCoIP Management Console User Manual Table 4-1: Example AutoConfig rules Group DevicePasswordCdn3 IPRangeCdn2GroupA Adddevicewithnopa

PCoIP Management Console User Manual Figure 4-18: Manage AutoConfig Web Page 4.3.4 View AutoConfig Status The View AutoConfig Status subcategory,

PCoIP Management Console User Manual Figure 4-19: View AutoConfig Status Web Page 4.4 Profile Management The Profile Management web page, shown i

PCoIP Management Console User Manual 4.4.2 Duplicate a Profile The Duplicate Profile link creates a new profile with the same profile properties as

PCoIP Management Console User Manual Figure 4-21: Profile Management – Set Properties Web Page Each group of devices managed by the MC can have a

PCoIP Management Console User Manual Figure 4-22: Bandwidth Configuration Settings Dialog Box 4.4.5.1 OSD Logo in a profile An OSD logo may be up

PCoIP Management Console User Manual 4.6.2 Update Device Firmware ...

PCoIP Management Console User Manual • Less than: Firmware will be overwritten on the device if its version is less than the x.y.z firmware version

PCoIP Management Console User Manual 4.5.1 Sending Reset and Power off Commands The Set Device State link on the Power Management web page allows ad

PCoIP Management Console User Manual To send a reset or power off command to a device the administrator must select the command type by selecting on

PCoIP Management Console User Manual Figure 4-28: Power Management Status Web Page In addition to providing status information this web page can a

PCoIP Management Console User Manual Figure 4-29: Update Firmware Web Page 4.6.1 Import Firmware The Import Firmware link allows an administrator

PCoIP Management Console User Manual Figure 4-30: Initial Update Devices Web Page When the View Devices to Update button is selected the MC display

PCoIP Management Console User Manual Figure 4-31: Second Update Devices Web Page 4.6.3 View Status The View Status link allows the user to view the

PCoIP Management Console User Manual 4.7 Device Log Monitoring The Device Log Monitoring web page, shown in Figure 4-33, allows administrators to c

PCoIP Management Console User Manual 4.7.2 Logging Controls Once a selection of devices has been made using the device tree, the event log filter mo

PCoIP Management Console User Manual Figure 4-34: Settings Web Page 4.8.1 Database Management The Manage Database link on the Settings web page all

PCoIP Management Console User Manual Table of Figures Figure 1-1: PCoIP Deployment Components ...

PCoIP Management Console User Manual choose database archive to upload. Click the Upload button after selecting the file. This will initiate the tr

PCoIP Management Console User Manual Figure 4-36: Home Web Page The following status information is displayed: • Number of online and offline PCo

PCoIP Management Console User Manual Note: The MC considers sessions to be active only when the host PC/Workstation is powered on (in the S0 state)

PCoIP Management Console User Manual 5 Getting Started This section provides instructions on how to begin using the MC. After completing the followi

PCoIP Management Console User Manual Figure 5-1: Adding Devices to a Group Note: After a device is successfully added to a group the group name a

PCoIP Management Console User Manual Figure 5-2: Peering a Pair of Devices 5.5 Next Steps Below is a list of suggestions for the administrator t

PCoIP Management Console User Manual TER0812002 Issue 5 76 • Download new firmware to a device. Refer to section 4.6 • Send reset commands to a

PCoIP Management Console User Manual Figure 4-27: Schedule Device State Change Command Web Page...62Figure 4-28: Power

PCoIP Management Console User Manual Tables Table 2-1: Potential Problems Associated with Upgrading the MC 26Table 4-1: Example AutoConfig rules 54